Payments are usually made in two parts. The first part (50%) when you’ve accepted our proposal and want to move ahead with the project.The other 50% will be due before we deliver all of the design files.

Most of the communication will be done via slack, email, or our client portal. On some occasion we also do phone calls, video meetings, and face to face meetings when necessary.

We accept ACH Bank Transfers, Checks, & Credit Cards. Payment details will be sent via an invoice. 

This rarely happens, but when it does, we’ll arrange a meeting and go over the initial brief together and see how we can better hit the initial goals that we set.

We will specify the project length in our proposal. Full branding projects usually take around 1-2 months. Consulting & development timelines vary on a project by project basis and based on content provided by the client.

We do accept the option to pay in monthly installments pending service and/or project. We can break the project down into smaller parts, so payment can be made for each part separately.

We sometimes can offer an expediated turnaround. Please contact us with details about your deadlines and project requirements to get a personal offer. Usually this will cause an increase in cost for both you and us.

It is possible to cancel the project in the middle, but we can not refund the payments for already finished work.

We’ve set up the process so we only start the refinement process once we are on the same page regards strategy and the direction. This means you’ll also get to give feedback on the initial delivery. What this means is that once we’ve finished the final design or deliverable, there’s rarely any need for revisions, since you’ve already approved a large portion of the work prior to completion. If you need any on top of that we are happy to help!